Posted on November 25, 2019 at 7:26 PM
This is not the best of time for Chinese phone pushers OnePlus. In fact, it is so serious now that there is a pattern to the attacks. This is because the stream of phishing attacks seems to have a recurrent pattern to them.
When the hacking attack occurred in January 2018, many did not expect another set of attacks but that was precisely what happened. The 2018 attack leaked credit card numbers but the attack in this period is even worse. Details leaked include the names of customers, contact numbers, email addresses and details relating to shipping and orders. It is hoped that no sensitive financial information or confidential details like passwords were involved.
OnePlus Remains Vocal
According to a notice released by OnePlus, their in-house security experts were very quick to detect what the problem was. They observed that the order information and details of some of their customers were being accessed by a strange party. They made the discovery while doing regular system monitoring rounds. This disclosure was contained in a statement that OnePlus released in relation to the attack.
OnePlus stated that upon discovery, its team of experienced and highly-trained cybersecurity experts swung into action. OnePlus said that it immediately put in strategies in place so as to disable the intruder, neutralize their moves and then ramp up all the security measures from their own end.
They also did all what was necessary to ensure that there was not any form of likely leaks again or a weak spot that could be exploited again. Before the discovery and handling were made public, the brand decided to announce to its users first. Hence, electronic mails were sent out to their users who have been affected one way or the other by the hack.
After announcing the users who have been affected, OnePlus did not stop there. Apart from its own internal security measures put in place to ensure there is no leak or security vulnerability from any angle, the brand is also taking it a notch higher. It is working hand in hand with the concerned agencies and authorities.
The essence of this is to do conduct even more detailed investigation into the matter. In doing so, they will not only be able to have a better understanding of what the problem was but also to prevent such from happening again in the future or anytime soon. For this brand, the security and integrity of client data remain very paramount and everything to ensure such will be put in place.
The outfit confidently issued a statement that their stakeholders can be sure everything is under control. It said it properly sent out emails to everyone affected. As for those who did not receive emails, they were also told to worry about nothing as their order details remain intact and secure.
One of the biggest problems and challenges for ventures today is data breaches, hacks and all kinds of leaks. For OnePlus, it is even a bigger problem as this is not the first time it is happening. It is really worrisome that the hacking into their platforms is so recurrent now that it has a pattern to it.
But the venture wants everyone to believe that everything is definitely under control. It is passing the impression that its security units are working overtime to contain similar threats and make sure such never happens again. In order to drive home the point, OnePlus announced that it was taking further actions.
These include regular and constant updating of their security programs. But that is not all, they are also going to properly introduce an official hack bounty scheme by the end of the year. It is hoped that with a combination of these measures in places, hacking and OnePlus will never be used in the same sentence again. Once that goal is achieved, customers can always heave a sigh of relief.